It is important payments for excursions and school activities are paid by the due date. The school needs this time to prepare for the excursion e.g. preparation of rolls, confirmation of buses, confirmation of numbers of students attending, medical requirements. If you are unable to make payment by the due date please contact the office to discuss payment plan options.
Payment methods
BPoint
The preferred method of payment is by BPoint, a secure payment facility which is located on the bottom left of the invoice emailed to you.
Access BPoint and complete the following details to complete payment:
- invoice number
- CRN number
- amount payable.
All details required, and a link to make payment is on the invoice provided by the school. Please note these details need to be accurately transcribed for payment to be correctly processed.
QParents
QParents is a secure online portal that gives parents easy access to their student information twenty-four hours a day. You are able to
- view and pay invoices
- view and download academic reports
- submit reasons for past and future student absences
- view and update student details
- view enrolment history
Please see the office for information on how to join QParents.
EFT/Credit Cards
The main office is open from 8.00am to 3.30pm every day for EFT and credit card transactions.
Phone
Education Queensland has implemented a new compulsory payment process for paying by debit/credit card over the phone.
As of January 2018 you are able to make your debit/credit card payments through IVR (Interactive Voice Response). The Commonwealth Bank have turned off all schools access to imputting credit card numbers through our EFTPOS machine (without the card).
Parent process: after receiving an emailed invoice, parents call 1300 631 073 and enter their CRN (from the invoice), amount and credit card details to complete payment. At the end of the call you will be provided with a unique payment receipt number.
Refunds
As the school budget cannot meet any shortfalls in funding for an excursion or camps due to the subsequent non-participation of a student who had previously indicated attendance, fees already paid for an excursion or camp may be refunded in full or in part or not at all, having regard to the associated expenses incurred and the circumstances of the non-participation.
If a parent/caregiver wishes to apply for a refund, they may do so by completing a Request for Refund form available from office. It is preferred that refunds be made as a credit against the student's account at the school, and used for any cost in the future. Please check the schools refund policy (PDF, 120KB) regarding refunds for excursions and camps.